1.Our order processing time
Our order processing time is 1-3 business days.
Dollygamous.com operates Monday-Friday/8:00AM-4:00PM (CST).
Orders placed after 4:00 PM on Friday will be processed by 8:00 AM on Monday.
Please note that we do not process orders on weekends.
2.Where we ship from?
We dispatch Plush Doll products from our warehouse situated at 1214 MacArthur Ave, Ashland, Wisconsin, 54806.
In our commitment to providing our valued customers with the utmost shopping experience and service, we’ve meticulously set up a supply chain within USA. This strategic move enables us to guarantee swift deliveries and effective post-purchase assistance.
Consequently, at this juncture, we exclusively cater to orders within USA.
Our dedication to enhancing your satisfaction remains unwavering, and we look forward to serving you within the USA.
3.Delivery time
Our delivery time is 5-9 business days. The details will be as follows:
Orders placed before the cut-off time of 4:00 pm.
(1) Order processing time is 1-3 business days (Orders are not processed on weekends).
(2) Shipping time is 4-6 business days.
4.Shipping methods and charges
|
Shipping Country |
Shipping Method |
Estimated delivery time |
Order Amount |
Shipping Cost |
|
United States |
Standard Shipping |
4-6 Business days |
≤$50.00 |
$5.00 |
|
Above $50.00 |
Free Shipping |
|||
|
|
5.About sales tax
We do not charge sales tax or other taxes to our customers.
6.About the packaging & Sign for receipt
In our unwavering commitment to safeguarding the safety and quality of your Plush Doll, we take extra care in packaging it within a robust and waterproof cardboard box.
In the unlikely event that you receive a Plush Doll with visible damage, such as breakage, difficulty in opening, or folding issues, we kindly request you to reach out to us via email at [email protected].
We will promptly make arrangements for an exchange or return to ensure your satisfaction.
For comprehensive information, please refer to our Return Policy.
Your trust in our products and services is of paramount importance to us, and we are here to address any concerns you may have.